Zenith Bank Plc has proudly declared that it now possesses the most advanced technology infrastructure in the banking sector, enabling it to deliver an outstanding customer experience and superior service in the future. This enhancement comes after a thorough upgrade of its technological capabilities.

The bank expressed sincere appreciation to its customers for their ongoing support and patience during the upgrade, while also apologizing for any disruptions that may have occurred.

This announcement was shared via a social media post on Wednesday, attributed to Dame Dr. Adaora Umeoji, OON, the Group Managing Director/CEO.

In her statement, the GMD/CEO highlighted the bank’s dedication to providing an exceptional service experience, asserting, “We undertook this upgrade to ensure we can offer our customers the best possible service.”

Umeoji assured that Zenith Bank will persist in its innovation efforts, ensuring that customer needs are addressed promptly, securely, and conveniently.

The post read in part: “On behalf of the Board, Management, and Staff of Zenith Bank PLC, I would like to thank you for your patience and support during our IT infrastructure migration to a new and more robust operating system.

“We are truly grateful for the trust and confidence you have placed in us. The primary reason for undertaking this extensive endeavor was to better position Zenith Bank PLC for improved service delivery to all our valued customers and to create memorable banking experiences at all our touchpoints.

“While I regret the inconveniences and challenges you faced during and immediately after our migration, I am pleased to inform you that Zenith Bank PLC now has the best technology infrastructure in the industry. We are committed to ensuring you experience superior service delivery going forward.

“Rest assured, you remain our top priority, and Zenith Bank will continue to innovate and offer value-added products and services to meet all your banking needs quickly, safely, and conveniently.”