Guaranty Trust Bank Plc has acknowledged an effort to breach its website domain. The management of the bank communicated this information in a statement released to the press on Thursday in Lagos.

The bank reported that the hacking attempt took place on Wednesday, following the renewal of its domain name, which resulted in a brief interruption of the website and prevented customers from accessing online services.

The bank reassured customers regarding the security of their data, emphasizing that it does not retain customer information on its website.

The bank said: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customers’ data.

“This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk. The incident was unsuccessful and its website was not cloned.

“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website. As such, there has been no instance of compromise of customer data.”

The bank has stated that Its information security specialists are diligently working around the clock to promptly restore the domain settings.

The institution has reassured its customers of its steadfast dedication to protecting their data and has encouraged them to maintain a sense of calm and trust in the bank’s strong security protocols.

“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data,” it added