The network will empower DTB to leverage cutting-edge digital payment solutions, robust security protocols, and a sophisticated API gateway.
Dr. Reda Helal, Group Managing Director – Processing, Africa & Co-Head Group Processing at Network International and Jamie Loden, Chief Operating Officer at DTB |
Diamond Trust Bank (DTB), a prominent financial institution listed on the Nairobi Securities Exchange (NSE) with over 75 years of experience in East Africa, and Network International (Network), a leading enabler of digital commerce across the Middle East and Africa (MEA), have formed a strategic partnership. This collaboration aims to provide a robust processing platform for hosting and issuing cards, supporting DTB's ongoing digital product innovation and expansion efforts.
The collaboration with Network International will fortify DTB's digital-first strategy within the Kenyan market. Given the escalating demand for digital payment solutions nationwide, influenced by the proliferation of internet access and mobile phone usage,[1] Network will empower DTB to leverage advanced digital payment solutions, robust security protocols, and a sophisticated API gateway. Through this partnership, Network will provide a diverse range of payment products and services, encompassing debit, credit, and prepaid card hosting and processing, as well as e-Commerce capabilities. Additionally, the bank will gain access to a multitude of value-added services, including card fraud prevention, 3D Secure authentication, and card control solutions.
Jamie Loden, Chief Operating Officer at DTB, emphasized the importance of customer delight, stating, “Our partnership with Network International marks a significant milestone in our efforts to expand our capabilities and elevate our services in a rapidly evolving digital environment. It also complements our desire to facilitate the inclusion of more citizens in the formal financial system. Our collaboration with a market leader like Network International will help us satisfy the growing demand among our customer base for new and superior card and digital banking experiences that are convenient, safe, and seamless, thereby ensuring customer delight.”
Dr. Reda Helal, Group Managing Director – Processing, Africa & Co-Head Group Processing at Network International, commented, “We are excited to collaborate with Diamond Trust Bank in meeting the rising interest among the emerging middle class, youth and SME market segments, especially the unbanked, for services that support a digital lifestyle and enable financial inclusion. We welcome the opportunity to support Diamond Trust Bank’s passion for providing best-in-class digital and card customer experiences by enabling innovation and enhanced operational efficiency, as well as broaden our contributions to the success of Diamond Trust Bank’s digital product innovation and expansion.”