This is the second time in a row that the bank has clinched
the coveted international award previously won by only first-tier banks in
Nigeria.
Titan Trust Bank had won the same award in 2020, in just 15
months of its commercial operations.
According to Joseph D. Giarraputo, publisher and editorial
director of Global Finance Magazine, New York, the awards were created to
recognize top performers among banks and other providers of financial services
in prominent areas of expertise and excellence.
“The editorial review board of Global Finance selected the
best trade finance providers based on entries from banks and other providers,
as well as input from industry analysts, corporate executives and technology
experts.
“Winners were chosen in more than 102 countries across
Africa, Asia-Pacific, Central & Eastern Europe, Latin America, the Middle
East, North America and Western Europe.
“Criteria for choosing the winners included: transaction
volume, the scope of global coverage, customer service, competitive pricing and
innovative technologies.
“The Trade Finance sector continues to be hard hit by the
fallout from the COVID-19 pandemic, and providers are still adapting to the
challenges it presents,”
“The winners of our annual Trade Finance awards are
institutions that have best responded to these challenges and have served their
clients most successfully,” Giarraputo said.
Commenting on the recognition, Mudassir Amray, managing
director and chief executive officer of Titan Trust Bank Limited, said: “We are
delighted to have been recognized as the best trade finance provider in Nigeria
for the second year running.
“The award is a testament to the hard work and strides that
we have continued to make in enhancing and improving our products and services
amidst the coronavirus pandemic.
“We are grateful for the support received from all our
stakeholders, our board of directors, and most importantly our customers. I
would like to especially thank our hardworking and dedicated staff, who work
tirelessly every day to serve our customers to make the Titan Trust brand what
it is today.”
On her part, Mrs Adaeze Udensi, PhD, the executive director
of the bank, said the award was an indication of the incredible work that the
bank is doing as it aspires to be a leader in the Nigerian market.
According to her: “We will continue to churn out innovative,
affordable, and accessible products that meet the needs of our clients, whilst
offering top-notch customer service through our customer-first philosophy which
puts the needs of our customers at the forefront of all we do.
“The challenges and complex environment derived from the
COVID-19 pandemic have changed the way people bank. We will continue to
innovate and be cognizant of the needs of our stakeholders by offering them
superior value.”