To this end, the cement maker, over the weekend, held a Customer Appreciation Dinner for its customers from the Southeast and Southsouth regions.
The event held at the Ibom Hotel and Golf Resort, Uyo.
Lafarge Africa Plc Marketing Director Mr. Vipul Agrawal said Lafarge was committed to providing world-class service to its customers. “We have put processes in place and made adequate investment to allow us attend to customers better. Outside our numerous customer touch points, we value moments such as this when we have the opportunity to say thank you in a special way and celebrate the customer,” said Agrawal.
The forum provided an opportunity for Lafarge customers to engage in frank and open discussions with the brand and it also enabled the company’s senior management to feel the pulse of its customers, as well as resolve critical issues and complaints.
Some of the customers were rewarded for their loyalty to the brand and performance in 2017. Similar customer appreciation events are scheduled to hold across the country.